the tActigon 

Wearable Arduino with 3D gesture control, motion capture, tracking and vibration measurement. The Tactigon is the perfect link between a HUMAN or an OBJECT and the DIGITAL WORLD.

Terms of Sale

Supply General Terms from 01/01/2017 Part A

ACCEPTANCE Our general terms of supply, as well as any special conditions, are deemed to be accepted by the Customer, even if they are different from their general conditions and / or purchase details. Execution of Orders does not imply acceptance of the General terms and / or particular purchases of the Customer; Customer’s terms are only valid if explicitly accepted in writing. In the absence of written communications from the Customer regarding the persons with signature powers, it will be considered that the proponents, collaborators, employees, relatives and, in general, the persons acting on behalf of the Customer, are representing them and implicitly we will feel that we have a mandate to engage the Customer with us in respect of the supply object of this document.

PRICES AND PAYMENT CONDITIONS All prices quoted in the general or particular offers are always per unit, delivery is on Customer’s responsibility, VAT and shipping costs excluded. Unless otherwise stated in the offer, all prices quoted will be subject to change without prior notice; they are always indicative and are not binding for NEXT Industries SRL. List, conditions and any changes to them are to be considered confidential. None of the particular exceptions established between NEXT Industries SRL and its direct customers must be used to third parties, otherwise all particular conditions established will be cancelled. Payment must be made directly at the domicile of NEXT Industries SRL in the form and in the agreed terms. In the event of a delayed payment, interests for late payment will be applied, equal to the official discount rate plus 5 points. Billing and payment methods are listed on the offer. VAT Prices will be subject to VAT rates, as provided by law. NEXT Industries’ VAT is: IT08708800969.

TRASPORT Goods always travel at the Customer’s risk, even if covered by any insurance policy. The recovery of the damage will therefore always be the sole responsibility of the Customer. Goods transported by NEXT Industries SRL are not covered by any insurance policy. NEXT Industries SRL will in no case compensate the Customer.

DELIVERY TERMS Delivery times are listed on the offer and are stated in working days from the order confirmation except for unforeseen or force majeure events. Delivery terms are indicative and do not in any way engage NEXT Industries SRL. Unless otherwise indicated in the offer, no compensation will be paid for any direct or indirect damage due to delivery delays, or to interruption or to partial or total cancellation of the supply. Any delay in the delivery of the requested material will be communicated at least five days prior to the expected delivery date (by telephone if the delay does not exceed 10 days, by e-mail if the delay exceeds 10 days). All goods sold by NEXT Industries SRL remain the property of NEXT Industries SRL until the payment process is complete.

WARRANTY Goods not manufactured by NEXT Industries SRL Products resold by NEXT Industries SRL have the guarantees given by manufacturers as NEXT Industries SRL is only an intermediary. In no case NEXT Industries SRL will provide guarantees other than those of the manufacturer. The repairs will be carried out at our headquarters, or at the headquarter of the manufacturer, which will be referred to the customer by NEXT Industries SRL after having veryfied that the terms of the guarantee correctly apply. NEXT Industries SRL will ask the Customer for a written authorization to dispatch if a product sent by the Customer to our headquarters should be subsequently sent by NEXT Industries SRL to another repair site. All shipping, packaging, insurance, etc. are fully charged to the Customer. The warranty will decay if maintenance is carried out by unauthorized personnel from NEXT Industries SRL or the manufacturer of the goods.

Goods manufactured by NEXT Industries SRL The goods manufactured by NEXT Industries SRL are guaranteed by NEXT Industries SRL itself according to Italian regulations, so they are guaranteed by manufacturing defects for 24 months (24) from the exit date from NEXT Industries SRL warehouse.

Software and batteries are not included in the warranty. NEXT Industries SRL is pleased to offer suggestions on the use of its various products. However, NEXT Industries SRL assumes no responsibility for any omissions or errors or assumes any responsibility for any damage resulting from the use of its products, including if in accordance with the information provided. NEXT Industries SRL only warrants that the parts manufactured will conform to the specifications provided and without defects. The warranty is limited to the repair or replacement of defective parts for manufacturing defects and does not cover products that are tampered with, improperly repaired or used differently from the intended use conditions. The repairs will be carried out at NEXT Industries SRL seat after verifying that the terms of the guarantee apply. All shipping, packaging, insurance, etc. are fully in charge of the Buyer. NEXT Industries SRL is available to send its technicians to the place where the goods to be repaired are installed – during the warranty period – with the only reimbursement of the daily expenses of travel, food, accommodation and daily diary of the technicians, unless otherwise indicated in the offer. The system will be out of warranty if maintenance is carried out by unauthorized personnel from NEXT Industries SRL. Programs, and “software” developed “ad hoc” for the customer in general are not covered by any warranty, express or implied. NEXT Industries SRL software is sold “as it is”. However, it is understood that in the 12 (twelve) months following the delivery of the product any corrections to the management program (software) to adapt it to the original specifications contained in the offer – or in any other signed document for acceptance – by both parties will be made for free as soon as possible at our headquarter if a maintenance contract has been subscribed. Software, and any related or connected system, will not be covered by warranty if any maintenance by unauthorized personnel from NEXT Industries SRL has been taken.

NEXT INDUSTRIES SRL DOES NOT SUPPLY WARRANTIES OF ANY OTHER TYPE, EXPRESS OR IMPLIED. The guarantee of NEXT Industries SRL can not be transferred or extended to third parties; is valid ONLY for the direct buyer. Equipment sold by NEXT Industries SRL is NOT intended to be used: (1) as a “base component” under 10 CFR 21 (NRC) in or with any nuclear plant or activity; or (2) in medical applications used on humans. NEXT Industries SRL assumes no responsibility – if only under the WARRANTY conditions – and is not responsible for any product used in or with any nuclear plant or activity, medical application, used on humans or otherwise abused; furthermore, the buyer indemnifies NEXT Industries SRL and keeps NEXT Industries SRL innocuous from any liability or damages arising out of the use of the Product in the above described manner.

HOW TO PLACE AN ORDER Orders can be sent by e-mail (info@thetactigon.com) or online 24/7. In the event of a holiday, the order will be processed from the first following working day. For faster management, include in the order: – order number – shipping and billing addresses – reference contact – No. of purchased items and description OFFICE OPENING TIME: MON-FRI 9-13 14-18 You can contact our Customer Service by writing to service@nextind.eu  to know the status of your order.

EXPORT CONFORMITY Notwithstanding any communication made by the buyer to the supplier about the ultimate destination of the goods, the buyer shall not directly or indirectly export any product or system incorporating the products of Next Industries in violation of any law, statute or regulation or without have first obtained all the licenses and permits required by all relevant government agencies or departments of the buyer’s country.

RETURNED GOODS A product, to be returned, must have a “Return Merchandise Authorization Number (RMA Number)” which will be provided by NEXT Industries SRL following a written request from the Customer containing the reasons for the RMA request. The goods have to be returned at customer’s expenses and responsibility and in the original intact packaging to our operational seat; address will be communicated together with the RMA number. RMA number and the details of the NEXT Industries SRL delivery document with which the product has been sent to the customer must be indicated in the back shipping documents. Goods rendered in unsuitable or damaged packaging will be rejected.

CERTIFICATIONS Goods not manufactured by NEXT Industries SRL: the products sold by NEXT Industries SRL are certified by the manufacturers since NEXT Industries SRL is only an intermediary. In no case NEXT Industries SRL will provide certification(s) other than those provided by the manufacturer.

Goods manufactured by NEXT Industries SRL: goods produced by NEXT Industries SRL have the certifications issued by NEXT Industries SRL itself, or other certified certification authorities, according to the laws in force in Italy.

LIABILITY DISCLAIMER By signing the contract, the Customer declares that he or she is aware of any legal limitation or security rule relating to the use of the ordered goods, including any deviations from the applicable EC, CE-EMC rules. Therefore, NEXT Industries SRL is not responsible for any violation of any applicable legal, safety, CE-EMC, embargo, or any direct or indirect damage caused to persons, property or animals from the use of goods supplied by NEXT Industries SRL in deviation from the applicable regulations and / or operating specifications indicated by the manufacturer. In no case NEXT Industries SRL may be held liable for any non-use, profit or any direct or indirect damage caused by the use or failure or incorrect operation of the goods supplied, unless otherwise indicated in the quotation.

TERMINATION OF THE CONTRACT In the event that one (or part of one) or more of the established conditions for the supply is not respected or in case of variation of any kind in the company’s name, business constitution or customer commercial capacity as well as in the case of difficulties encountered by the Customer also in respect of third parties, NEXT Industries SRL reserves the right to suspend the under way supply and / or further supplies.

ORDER DISSOLUTION The Customer may withdraw from an order by communicating his intention to NEXT Industries SRL by REGISTERED letter or certified email (PEC) at address nextindustries@legalmail.it within 8 (eight) days of the order, and in any case within 2 (two) days of receipt of the order confirmation. Otherwise the Customer will be required to pay in the full amount of the ordered, or already acquired, or already produced goods by NEXT Industries SRL. By signing the contract, the Customer declares to be aware of and accept these General Terms and Conditions of Sale and any such limitations.

CLAIM Any complaints concerning the provided goods will not be accepted unless they are notified in writing to NEXT Industries SRL registered office within 15 days from receipt of the ordered goods. No complaints about the quality or functionality of the products and / or the quality of the services provided may be made, even by way of exception, in the judicial system unless the regular payment of the goods and / or services to which the complaint refers has taken place.

ESTIMATE/QUOTATION/BIDS/OFFERS VALIDITY Bids are generally valid for 15 (fifteen) days, unless otherwise stated in the quotation itself. New bid’s revisions submitted cancel and replace previous ones relating to the same goods and / or services.

DESIGN AND SPECIFICATIONS NEXT Industries SRL reserves the right to make changes to the design and specifications of any product as improvements to engineering or necessity. NEXT Industries SRL’s policy is to make current changes, not changes to the model, whenever improvements are possible. All this allows us to offer our customers up-to-date products with the latest technology and engineering.

PATENTS AND RIGHTS Goods supplied or manufactured by NEXT Industries SRL do not violate any third party’s patent or legal right as it is known at the moment by NEXT Industries SRL itself. The proprietary technology of NEXT Industries SRL is protected by patents and / or legal rights under current legislation. Client, or Supplier, who will temporarily know the assets of NEXT Industries SRL proprietary technologies, software or software documentation, documentation of goods, designs, models, prototypes and equipment of NEXT Industries SRL is required to respect its industrial secret, to keep this in a secure place, not to copy, to not transmit or divulge anything to third parties for any title, nor to use them for purposes other than those agreed in the concession, contract or supply contract. The Client, or Supplier, who will temporarily hold the assets of NEXT Industries SRL is responsible for all the effects of the custody and redemption under art. 1804, 1805, 1808, 1809 of the Italian Civil Code. By signing the contract of supply, purchase, and any other contract, the Customer or the Supplier undertakes to protect as far as possible the patents, rights, image and the name of NEXT Industries S.r.L. and the companies producing goods that NEXT Industries SRL provided. NEXT Industries SRL will prosecute anyone who violates their legal rights, patents and industrial secrets, in the most appropriate form and manners.

QUALITY ASSURANCE The success of NEXT Industries is based on its commitment to quality, exceptional customer service and highly specialized technical support. That’s why we are not second to anyone in our services.

ITELLECTUAL PROPERTY RIGHTS Notes in this text are directed to the manufacturers, sellers and users of the equipment and products offered for sale in this documentation. NEXT Industries SRL reserves the right to assert its rights of interest and property with all available remedies, including legal ones, in accordance with applicable law.

TRADE NAMES Trade names incorporated in this publication identify NEXT Industries SRL and its subsidiaries, affiliates and licensees. They can not be used by others without permission.

JURISDICTION The Milan forum will be responsible for any and all controversies that may arise. For all matters not expressly provided in these General Conditions of Supply, please refer to the Civil Code.


Supply General Terms from 01/01/2017 Part B Intervention / technical assistance rates For the current and subsequent years, subject to variations, the hourly cost of our personal (function of the type of professional figure) is given as below:

  1. A) maintenance technician, repair technician, junior programmer in Italy: ordinary work (1) Euro 85,00 per hour (2) an increase of 20% for extraordinary work 25% increase on Saturday 50% increase on Sundays and holidays travel and stay (3, 4) Euro 64,00 per hour (2) abroad: ordinary work (1) Euro 160,00 per hour (2) an increase of 20% for extraordinary work 25% increase on Saturday 50% increase on Sundays and holidays travel and stay (3, 4) Euro 112,00 per hour (2)
  2. B) senior engineer, programmer analyst, project manager, system analyst: in Italy: ordinary work (1) Euro 95,00 per hour (2) an increase of 20% for extraordinary work 25% increase on Saturday 50% increase on Sundays and holidays travel and stay (3, 4) Euro 80,00 per hour (2) abroad: ordinary work (1) Euro 180,00 per hour (2) an increase of 20% for extraordinary work 25% increase on Saturday 50% increase on Sundays and holidays travel and stay (3, 4) Euro 144,00 per hour (2)

Travel and stay costs (4) For every Km travelled by car from our operating seat, Euro 0.80. Any other travel and lodging OUT-OF-POCKET expenses (motorway, train, airplane, car rental, ship, hotel, food and lodging etc.) will be charged with presentation od receipts. Material Costs Material will be billed according to the lists currently in use at the time of the intervention. Notes: (1) “ordinary work” means the eight hours worked in the following business hours 8:00 – 13:00 and 14:00 – 18:00 on working days between Monday and Friday. Performance outside these bands is to be regarded as “extraordinary work”. (2) rounded up to 30 minutes. (3) The travel is calculated for time totals (round trip and repeated) over 30 minutes. The operating seat of NEXT Industries SRL is the origin point for the calculation of travel and redemption costs.

WITHDRAWAL

  1. In accordance with the Consumption Code, as amended by Legislative Decree no. 21/2014, the Customer on the quality of the consumer and therefore the physical person acting for purposes other than the professional activity has the right to withdraw from the purchase contract without giving any reason and without having to bear different costs from those specified in paragraph n. 3, within and not more than 14 days from the date of delivery, or from the date on which the Customer or a designated third party acquires the physical possession of the goods purchased. The terms and procedures for exercising this right will be specified in the following paragraphs.
  2. The Customer wishing to exercise the right of withdrawal referred to in the preceding paragraph must send an email to info@thetactigon.com to initiate the return procedure and finally provide his / her bank coordinates.
  3. Upon receipt of the withdrawal statement, Next Industries will send to the Customer an acknowledgment of receipt with the return form (RMA form) attached; the form has an authorization number and must be put outside the parcel of the product to be returned. To complete the withdrawal procedure, the Customer may request the withdrawal of the goods through the Next Industries trusted courier. However, the Customer has the right to leave the goods to another courier of his choice. In both cases, shipping costs for returning goods at Next Industries will be paid by the Customer. Upon completion of the above procedure, the customer must send the goods carefully packaged in the original manufacturer’s packaging, outside of which the RMA form will be affixed by courier to the following address: Next Industries S.r.L. Via Giuseppe Di Vittorio 2/F 20065 Inzago – Milano – Italy

  4. The shipment of the goods to be returned must take place no later than 14 days from the date on which the Customer has informed Next Industries of the decision to withdraw from the purchase contract. Next Industries, in accordance with the provisions of Art. 56 of Legislative Decree no. n. 21/2014, after verifying compliance with the conditions in paragraph 4, will refund the cost of the product to the Customer within 14 days of receipt of the product at its warehouses and after verification of the material received. Next Industries is not required to reimburse additional costs for back delivery. Refunds will be made in the same way that Customer uses for purchase (PayPal, bank transfer).
  5. The right of withdrawal is subject to the following indisputable conditions:
  • the Customer may exercise the right of withdrawal only and exclusively with respect to the entire product; you will not only be able to withdraw from a part of the purchased product (eg accessories, attached software, etc …);
  • the purchased product must be returned in its original packaging, complete with all accessories and documentation;
  • the product must be returned in perfect condition, no products will be accepted that show signs of damage, use or dirt;
  • the returned product must have the same serial number on the invoice, otherwise, if the serial number is different, the withdrawal will not be accepted and the product will be again made available to the Customer, without any financial reimbursement by Next Industries;
  • If the Customer decides to return the goods through a courier of his choice, the product return is under the responsibility of the Customer, until Next Industries confirms that the product has been received. In the event that the product is damaged during re-entry at the warehouses, Next Industries will communicate the incident to the Customer so that he can complaint against the courier and obtain the reimbursement; in this case, Next Industries will put the product at Customer’s disposal by canceling the withdrawal.
  • The right of withdrawal will expire if the Customer does not return the Goods to Next Industries within 14 days of the date on which the withdrawal has been communicated. The term is intended to be respected if the customer shipped the goods before the expiration of 14 days. The right of withdrawal also declines in case of substantial defect of the returned product (lack of internal packaging and / or original documentation and / or packaging of the manufacturer, absence of integral parts and accessories of the product, damage, unsuitable state of restitution) and in general failure to comply with the conditions set out in paragraph n. 4. In all cases of loss of withdrawal, Next Industries will return the goods to the Customer who will not be entitled to any refund.

PURCHASE RENOUNCE Customer is entitled to reject the goods at the time of delivery. However, it is noteworthy that, upon the issue of the refund note, in case of advance payment (Paypal, early bank transfer), shipping charges will be returned to the delivery address and return to sender. Therefore, only the amount of the product will be reimbursed net of return shipping costs.

Terms of Sale

Supply General Terms from 01/01/2017 Part A

ACCEPTANCE Our general terms of supply, as well as any special conditions, are deemed to be accepted by the Customer, even if they are different from their general conditions and / or purchase details. Execution of Orders does not imply acceptance of the General terms and / or particular purchases of the Customer; Customer’s terms are only valid if explicitly accepted in writing. In the absence of written communications from the Customer regarding the persons with signature powers, it will be considered that the proponents, collaborators, employees, relatives and, in general, the persons acting on behalf of the Customer, are representing them and implicitly we will feel that we have a mandate to engage the Customer with us in respect of the supply object of this document.

PRICES AND PAYMENT CONDITIONS All prices quoted in the general or particular offers are always per unit, delivery is on Customer’s responsibility, VAT and shipping costs excluded. Unless otherwise stated in the offer, all prices quoted will be subject to change without prior notice; they are always indicative and are not binding for NEXT Industries SRL. List, conditions and any changes to them are to be considered confidential. None of the particular exceptions established between NEXT Industries SRL and its direct customers must be used to third parties, otherwise all particular conditions established will be cancelled. Payment must be made directly at the domicile of NEXT Industries SRL in the form and in the agreed terms. In the event of a delayed payment, interests for late payment will be applied, equal to the official discount rate plus 5 points. Billing and payment methods are listed on the offer. VAT Prices will be subject to VAT rates, as provided by law. NEXT Industries’ VAT is: IT08708800969.

TRASPORT Goods always travel at the Customer’s risk, even if covered by any insurance policy. The recovery of the damage will therefore always be the sole responsibility of the Customer. Goods transported by NEXT Industries SRL are not covered by any insurance policy. NEXT Industries SRL will in no case compensate the Customer.

DELIVERY TERMS Delivery times are listed on the offer and are stated in working days from the order confirmation except for unforeseen or force majeure events. Delivery terms are indicative and do not in any way engage NEXT Industries SRL. Unless otherwise indicated in the offer, no compensation will be paid for any direct or indirect damage due to delivery delays, or to interruption or to partial or total cancellation of the supply. Any delay in the delivery of the requested material will be communicated at least five days prior to the expected delivery date (by telephone if the delay does not exceed 10 days, by e-mail if the delay exceeds 10 days). All goods sold by NEXT Industries SRL remain the property of NEXT Industries SRL until the payment process is complete.

WARRANTY Goods not manufactured by NEXT Industries SRL Products resold by NEXT Industries SRL have the guarantees given by manufacturers as NEXT Industries SRL is only an intermediary. In no case NEXT Industries SRL will provide guarantees other than those of the manufacturer. The repairs will be carried out at our headquarters, or at the headquarter of the manufacturer, which will be referred to the customer by NEXT Industries SRL after having veryfied that the terms of the guarantee correctly apply. NEXT Industries SRL will ask the Customer for a written authorization to dispatch if a product sent by the Customer to our headquarters should be subsequently sent by NEXT Industries SRL to another repair site. All shipping, packaging, insurance, etc. are fully charged to the Customer. The warranty will decay if maintenance is carried out by unauthorized personnel from NEXT Industries SRL or the manufacturer of the goods.

Goods manufactured by NEXT Industries SRL The goods manufactured by NEXT Industries SRL are guaranteed by NEXT Industries SRL itself according to Italian regulations, so they are guaranteed by manufacturing defects for 24 months (24) from the exit date from NEXT Industries SRL warehouse.

Software and batteries are not included in the warranty. NEXT Industries SRL is pleased to offer suggestions on the use of its various products. However, NEXT Industries SRL assumes no responsibility for any omissions or errors or assumes any responsibility for any damage resulting from the use of its products, including if in accordance with the information provided. NEXT Industries SRL only warrants that the parts manufactured will conform to the specifications provided and without defects. The warranty is limited to the repair or replacement of defective parts for manufacturing defects and does not cover products that are tampered with, improperly repaired or used differently from the intended use conditions. The repairs will be carried out at NEXT Industries SRL seat after verifying that the terms of the guarantee apply. All shipping, packaging, insurance, etc. are fully in charge of the Buyer. NEXT Industries SRL is available to send its technicians to the place where the goods to be repaired are installed – during the warranty period – with the only reimbursement of the daily expenses of travel, food, accommodation and daily diary of the technicians, unless otherwise indicated in the offer. The system will be out of warranty if maintenance is carried out by unauthorized personnel from NEXT Industries SRL. Programs, and “software” developed “ad hoc” for the customer in general are not covered by any warranty, express or implied. NEXT Industries SRL software is sold “as it is”. However, it is understood that in the 12 (twelve) months following the delivery of the product any corrections to the management program (software) to adapt it to the original specifications contained in the offer – or in any other signed document for acceptance – by both parties will be made for free as soon as possible at our headquarter if a maintenance contract has been subscribed. Software, and any related or connected system, will not be covered by warranty if any maintenance by unauthorized personnel from NEXT Industries SRL has been taken.

NEXT INDUSTRIES SRL DOES NOT SUPPLY WARRANTIES OF ANY OTHER TYPE, EXPRESS OR IMPLIED. The guarantee of NEXT Industries SRL can not be transferred or extended to third parties; is valid ONLY for the direct buyer. Equipment sold by NEXT Industries SRL is NOT intended to be used: (1) as a “base component” under 10 CFR 21 (NRC) in or with any nuclear plant or activity; or (2) in medical applications used on humans. NEXT Industries SRL assumes no responsibility – if only under the WARRANTY conditions – and is not responsible for any product used in or with any nuclear plant or activity, medical application, used on humans or otherwise abused; furthermore, the buyer indemnifies NEXT Industries SRL and keeps NEXT Industries SRL innocuous from any liability or damages arising out of the use of the Product in the above described manner.

HOW TO PLACE AN ORDER Orders can be sent by e-mail (info@thetactigon.com) or online 24/7. In the event of a holiday, the order will be processed from the first following working day. For faster management, include in the order: – order number – shipping and billing addresses – reference contact – No. of purchased items and description OFFICE OPENING TIME: MON-FRI 9-13 14-18 You can contact our Customer Service by writing to service@nextind.eu  to know the status of your order.

EXPORT CONFORMITY Notwithstanding any communication made by the buyer to the supplier about the ultimate destination of the goods, the buyer shall not directly or indirectly export any product or system incorporating the products of Next Industries in violation of any law, statute or regulation or without have first obtained all the licenses and permits required by all relevant government agencies or departments of the buyer’s country.

RETURNED GOODS A product, to be returned, must have a “Return Merchandise Authorization Number (RMA Number)” which will be provided by NEXT Industries SRL following a written request from the Customer containing the reasons for the RMA request. The goods have to be returned at customer’s expenses and responsibility and in the original intact packaging to our operational seat; address will be communicated together with the RMA number. RMA number and the details of the NEXT Industries SRL delivery document with which the product has been sent to the customer must be indicated in the back shipping documents. Goods rendered in unsuitable or damaged packaging will be rejected.

CERTIFICATIONS Goods not manufactured by NEXT Industries SRL: the products sold by NEXT Industries SRL are certified by the manufacturers since NEXT Industries SRL is only an intermediary. In no case NEXT Industries SRL will provide certification(s) other than those provided by the manufacturer.

Goods manufactured by NEXT Industries SRL: goods produced by NEXT Industries SRL have the certifications issued by NEXT Industries SRL itself, or other certified certification authorities, according to the laws in force in Italy.

LIABILITY DISCLAIMER By signing the contract, the Customer declares that he or she is aware of any legal limitation or security rule relating to the use of the ordered goods, including any deviations from the applicable EC, CE-EMC rules. Therefore, NEXT Industries SRL is not responsible for any violation of any applicable legal, safety, CE-EMC, embargo, or any direct or indirect damage caused to persons, property or animals from the use of goods supplied by NEXT Industries SRL in deviation from the applicable regulations and / or operating specifications indicated by the manufacturer. In no case NEXT Industries SRL may be held liable for any non-use, profit or any direct or indirect damage caused by the use or failure or incorrect operation of the goods supplied, unless otherwise indicated in the quotation.

TERMINATION OF THE CONTRACT In the event that one (or part of one) or more of the established conditions for the supply is not respected or in case of variation of any kind in the company’s name, business constitution or customer commercial capacity as well as in the case of difficulties encountered by the Customer also in respect of third parties, NEXT Industries SRL reserves the right to suspend the under way supply and / or further supplies.

ORDER DISSOLUTION The Customer may withdraw from an order by communicating his intention to NEXT Industries SRL by REGISTERED letter or certified email (PEC) at address nextindustries@legalmail.it within 8 (eight) days of the order, and in any case within 2 (two) days of receipt of the order confirmation. Otherwise the Customer will be required to pay in the full amount of the ordered, or already acquired, or already produced goods by NEXT Industries SRL. By signing the contract, the Customer declares to be aware of and accept these General Terms and Conditions of Sale and any such limitations.

CLAIM Any complaints concerning the provided goods will not be accepted unless they are notified in writing to NEXT Industries SRL registered office within 15 days from receipt of the ordered goods. No complaints about the quality or functionality of the products and / or the quality of the services provided may be made, even by way of exception, in the judicial system unless the regular payment of the goods and / or services to which the complaint refers has taken place.

ESTIMATE/QUOTATION/BIDS/OFFERS VALIDITY Bids are generally valid for 15 (fifteen) days, unless otherwise stated in the quotation itself. New bid’s revisions submitted cancel and replace previous ones relating to the same goods and / or services.

DESIGN AND SPECIFICATIONS NEXT Industries SRL reserves the right to make changes to the design and specifications of any product as improvements to engineering or necessity. NEXT Industries SRL’s policy is to make current changes, not changes to the model, whenever improvements are possible. All this allows us to offer our customers up-to-date products with the latest technology and engineering.

PATENTS AND RIGHTS Goods supplied or manufactured by NEXT Industries SRL do not violate any third party’s patent or legal right as it is known at the moment by NEXT Industries SRL itself. The proprietary technology of NEXT Industries SRL is protected by patents and / or legal rights under current legislation. Client, or Supplier, who will temporarily know the assets of NEXT Industries SRL proprietary technologies, software or software documentation, documentation of goods, designs, models, prototypes and equipment of NEXT Industries SRL is required to respect its industrial secret, to keep this in a secure place, not to copy, to not transmit or divulge anything to third parties for any title, nor to use them for purposes other than those agreed in the concession, contract or supply contract. The Client, or Supplier, who will temporarily hold the assets of NEXT Industries SRL is responsible for all the effects of the custody and redemption under art. 1804, 1805, 1808, 1809 of the Italian Civil Code. By signing the contract of supply, purchase, and any other contract, the Customer or the Supplier undertakes to protect as far as possible the patents, rights, image and the name of NEXT Industries S.r.L. and the companies producing goods that NEXT Industries SRL provided. NEXT Industries SRL will prosecute anyone who violates their legal rights, patents and industrial secrets, in the most appropriate form and manners.

QUALITY ASSURANCE The success of NEXT Industries is based on its commitment to quality, exceptional customer service and highly specialized technical support. That’s why we are not second to anyone in our services.

ITELLECTUAL PROPERTY RIGHTS Notes in this text are directed to the manufacturers, sellers and users of the equipment and products offered for sale in this documentation. NEXT Industries SRL reserves the right to assert its rights of interest and property with all available remedies, including legal ones, in accordance with applicable law.

TRADE NAMES Trade names incorporated in this publication identify NEXT Industries SRL and its subsidiaries, affiliates and licensees. They can not be used by others without permission.

JURISDICTION The Milan forum will be responsible for any and all controversies that may arise. For all matters not expressly provided in these General Conditions of Supply, please refer to the Civil Code.


Supply General Terms from 01/01/2017 Part B Intervention / technical assistance rates For the current and subsequent years, subject to variations, the hourly cost of our personal (function of the type of professional figure) is given as below:

  1. A) maintenance technician, repair technician, junior programmer in Italy: ordinary work (1) Euro 85,00 per hour (2) an increase of 20% for extraordinary work 25% increase on Saturday 50% increase on Sundays and holidays travel and stay (3, 4) Euro 64,00 per hour (2) abroad: ordinary work (1) Euro 160,00 per hour (2) an increase of 20% for extraordinary work 25% increase on Saturday 50% increase on Sundays and holidays travel and stay (3, 4) Euro 112,00 per hour (2)
  2. B) senior engineer, programmer analyst, project manager, system analyst: in Italy: ordinary work (1) Euro 95,00 per hour (2) an increase of 20% for extraordinary work 25% increase on Saturday 50% increase on Sundays and holidays travel and stay (3, 4) Euro 80,00 per hour (2) abroad: ordinary work (1) Euro 180,00 per hour (2) an increase of 20% for extraordinary work 25% increase on Saturday 50% increase on Sundays and holidays travel and stay (3, 4) Euro 144,00 per hour (2)

Travel and stay costs (4) For every Km travelled by car from our operating seat, Euro 0.80. Any other travel and lodging OUT-OF-POCKET expenses (motorway, train, airplane, car rental, ship, hotel, food and lodging etc.) will be charged with presentation od receipts. Material Costs Material will be billed according to the lists currently in use at the time of the intervention. Notes: (1) “ordinary work” means the eight hours worked in the following business hours 8:00 – 13:00 and 14:00 – 18:00 on working days between Monday and Friday. Performance outside these bands is to be regarded as “extraordinary work”. (2) rounded up to 30 minutes. (3) The travel is calculated for time totals (round trip and repeated) over 30 minutes. The operating seat of NEXT Industries SRL is the origin point for the calculation of travel and redemption costs.

WITHDRAWAL

  1. In accordance with the Consumption Code, as amended by Legislative Decree no. 21/2014, the Customer on the quality of the consumer and therefore the physical person acting for purposes other than the professional activity has the right to withdraw from the purchase contract without giving any reason and without having to bear different costs from those specified in paragraph n. 3, within and not more than 14 days from the date of delivery, or from the date on which the Customer or a designated third party acquires the physical possession of the goods purchased. The terms and procedures for exercising this right will be specified in the following paragraphs.
  2. The Customer wishing to exercise the right of withdrawal referred to in the preceding paragraph must send an email to info@thetactigon.com to initiate the return procedure and finally provide his / her bank coordinates.
  3. Upon receipt of the withdrawal statement, Next Industries will send to the Customer an acknowledgment of receipt with the return form (RMA form) attached; the form has an authorization number and must be put outside the parcel of the product to be returned. To complete the withdrawal procedure, the Customer may request the withdrawal of the goods through the Next Industries trusted courier. However, the Customer has the right to leave the goods to another courier of his choice. In both cases, shipping costs for returning goods at Next Industries will be paid by the Customer. Upon completion of the above procedure, the customer must send the goods carefully packaged in the original manufacturer’s packaging, outside of which the RMA form will be affixed by courier to the following address: Next Industries S.r.L. Via Giuseppe Di Vittorio 2/F 20065 Inzago – Milano – Italy

  4. The shipment of the goods to be returned must take place no later than 14 days from the date on which the Customer has informed Next Industries of the decision to withdraw from the purchase contract. Next Industries, in accordance with the provisions of Art. 56 of Legislative Decree no. n. 21/2014, after verifying compliance with the conditions in paragraph 4, will refund the cost of the product to the Customer within 14 days of receipt of the product at its warehouses and after verification of the material received. Next Industries is not required to reimburse additional costs for back delivery. Refunds will be made in the same way that Customer uses for purchase (PayPal, bank transfer).
  5. The right of withdrawal is subject to the following indisputable conditions:
  • the Customer may exercise the right of withdrawal only and exclusively with respect to the entire product; you will not only be able to withdraw from a part of the purchased product (eg accessories, attached software, etc …);
  • the purchased product must be returned in its original packaging, complete with all accessories and documentation;
  • the product must be returned in perfect condition, no products will be accepted that show signs of damage, use or dirt;
  • the returned product must have the same serial number on the invoice, otherwise, if the serial number is different, the withdrawal will not be accepted and the product will be again made available to the Customer, without any financial reimbursement by Next Industries;
  • If the Customer decides to return the goods through a courier of his choice, the product return is under the responsibility of the Customer, until Next Industries confirms that the product has been received. In the event that the product is damaged during re-entry at the warehouses, Next Industries will communicate the incident to the Customer so that he can complaint against the courier and obtain the reimbursement; in this case, Next Industries will put the product at Customer’s disposal by canceling the withdrawal.
  • The right of withdrawal will expire if the Customer does not return the Goods to Next Industries within 14 days of the date on which the withdrawal has been communicated. The term is intended to be respected if the customer shipped the goods before the expiration of 14 days. The right of withdrawal also declines in case of substantial defect of the returned product (lack of internal packaging and / or original documentation and / or packaging of the manufacturer, absence of integral parts and accessories of the product, damage, unsuitable state of restitution) and in general failure to comply with the conditions set out in paragraph n. 4. In all cases of loss of withdrawal, Next Industries will return the goods to the Customer who will not be entitled to any refund.

PURCHASE RENOUNCE Customer is entitled to reject the goods at the time of delivery. However, it is noteworthy that, upon the issue of the refund note, in case of advance payment (Paypal, early bank transfer), shipping charges will be returned to the delivery address and return to sender. Therefore, only the amount of the product will be reimbursed net of return shipping costs.